Posts tagged customer satisfaction
Empowerment and Encouragement: The Winning Combination
Sep 15th
Are you a menacing micro-manager or a motivational master? The job duties of anyone in management should be first and foremost oversight. Some managers, especially in retail selling like to get their hands dirty with the employees and show them “how its done.” After all, you probably earned your position by being the best! The question is, “Is this the most efficient use of your time?”
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